| Pothole | Greater than or equal to 40mm deep and at least 200mm wide in all directions | Within 2 hours |
| Pothole | Greater than or equal to 30mm deep and at least 200mm wide in all directions | Within 5 days |
| Pothole | Greater than or equal to 20mm deep and at least 200mm wide in all directions | Within 28 days |
| Trip hazard | Greater than or equal to 40mm deep | Within 2 hours |
| Trip hazard | Greater than or equal to 30mm deep | Within 5 days |
| Trip hazard | Greater than or equal to 20mm deep | Within 28 days |
| Cracks or joints | Greater than 40mm depth, width greater than 25mm | Within 2 hours |
| Cracks or joints | Greater than 30mm depth, width greater than 25mm | Within 5 days |
| Cracks or joints | Greater than 20mm depth, width greater than 25mm | Within 28 days |