Introduction
In this section you can find all our intervention levels for our reactive maintenance. Intervention levels prioritise issues based on their risk to safety, for example, deeper potholes on main roads are addressed first. These levels are set by Elected Members, not contractors or officers, to ensure our resources are used effectively. Repairing all potholes at the same time would require significantly more resources and money. Reactive maintenance is more expensive than planned maintenance and does not provide best value for money. You can find out more about the council's asset management policies and strategies here.