Our Services - Potholes Statistics

2023

Customer Reported Pothole Cases

Please note, pothole cases do not directly correlate to pothole defects because duplicate cases may be raised for one pothole and not all cases meet the intervention level to be a pothole defect.

Details on intervention levels can be found within ESCC's Inspection Manual and Investigatory Matrix.

Month - 2023

Carriageway Reported Pothole Cases

Footway Reported Pothole Cases

Jan

8,868

262

Feb

2,612

226

Mar

4,999

384

Apr

5,644

270

May

2729 291

Jun

1382 254

Jul-

850 236

Aug

761 162

Sept

592 171

Oct

756 242

Nov

2271 208

Dec

1871 169

 

Pothole Defects Repaired

*Please note that the figures from May 2016-April 2017 are not directly comparable. 

During this time multiple ‘safety issue’ potholes that were located close together were logged as a single defect as they would be repaired together.  However, since April 2017 each ‘safety issue’ pothole has been recorded separately to help us better understand the condition of our network. 

The exact impact of this change is impossible to quantify, but the change would have led to a slight increase in the number of pothole defects recorded from April 2017 onwards.

**Please also note that figures from April 2023 – May 2023 are not directly comparable due to the start of the new contract and a change in systems.

Month - 2023

Number of Carriageway Potholes Repaired

Percentage Repaired on time

Footway Potholes

Repaired

Percentage Repaired on time

Jan

3,942

73.6%

668

63.9%

Feb

4,047

83.3%

1,080

91.1%

Mar-

2,547

90.9%

879

94.4%

Apr**

1,844

58.5%

494

71.7%

May

3640 85.2% 93 100%

Jun

3947 79.2% 482 50.3%

Jul

2125 81.8% 540 76.6%

Aug

1578 80.8% 493 67.3%

Sept

1378 76.2% 468 60.7%

Oct

1178 68.6% 339 78.3%

Nov

1732 85.0% 193 78.3%

Dec

1360 82.2% 107 87.7%