Our Services - Potholes Statistics

2020

Customer Reported Pothole Cases

Please note, pothole cases do not directly correlate to pothole defects because duplicate cases may be raised for one pothole and not all cases meet the intervention level to be a pothole defect.

Details on intervention levels can be found within ESCC's Inspection Manual and Investigatory Matrix.

Month - 2020

Carriageway Reported Pothole Cases

Footway Reported Pothole Cases

Jan

4,414

293

Feb

4,082

231

Mar

3,581

164

Apr

561

88

May

580

131

Jun

686

153

Jul

604

204

Aug

536

194

Sep

646

253

Oct

813

236

Nov

1,057

205

Dec

1,219

153

 

Pothole Defects Repaired

*Please note that the figures from May 2016-April 2017 are not directly comparable. 

During this time multiple ‘safety issue’ potholes that were located close together were logged as a single defect as they would be repaired together.  However, since April 2017 each ‘safety issue’ pothole has been recorded separately to help us better understand the condition of our network. 

The exact impact of this change is impossible to quantify, but the change would have led to a slight increase in the number of pothole defects recorded from April 2017 onwards.

**Please also note that figures from April 2023 – May 2023 are not directly comparable due to the start of the new contract and a change in systems.

Month - 2020

Number of Carriageway Potholes Repaired

Percentage Repaired on time

Footway Potholes

Repaired

Percentage Repaired on time

Jan

2,763

76.4%

597

84.9%

Feb

2,475

73.3%

618

87.1%

Mar

3,363

64.3%

518

75.5%

Apr

2,382

66.4%

660

75.9%

May

1,286

94.6%

535

89.5%

Jun

1,098

98.4%

786

95.2%

Jul

1,339

97.1%

808

97.8%

Aug

1,022

95.6%

754

98.1%

Sep

1,019

95.6%

1,021

97.8%

Oct

1,133

95.8%

1,094

97.9%

Nov

1,284

93.6%

619

95.6%

Dec

1,288

92.8%

733

97.5%