Our Services - Potholes Statistics

2021

Customer Reported Pothole Cases

Please note, pothole cases do not directly correlate to pothole defects because duplicate cases may be raised for one pothole and not all cases meet the intervention level to be a pothole defect.

Details on intervention levels can be found within ESCC's Inspection Manual and Investigatory Matrix.

Month - 2021

Carriageway Reported Pothole Cases

Footway Reported Pothole Cases

Jan

2,057

243

Feb

2,537

190

Mar

1,920

311

Apr

1,125

231

May

1,059

231

Jun

1,127

269

Jul

1,137

256

Aug

911

229

Sep

613

205

Oct

726

231

Nov

706

210

Dec

802

185

 

Pothole Defects Repaired

*Please note that the figures from May 2016-April 2017 are not directly comparable. 

During this time multiple ‘safety issue’ potholes that were located close together were logged as a single defect as they would be repaired together.  However, since April 2017 each ‘safety issue’ pothole has been recorded separately to help us better understand the condition of our network. 

The exact impact of this change is impossible to quantify, but the change would have led to a slight increase in the number of pothole defects recorded from April 2017 onwards.

**Please also note that figures from April 2023 – May 2023 are not directly comparable due to the start of the new contract and a change in systems.

Month - 2021

Number of Carriageway Potholes Repaired

Percentage Repaired on time

Footway Potholes

Repaired

Percentage Repaired on time

Jan

2,135

88.0%

919

91.1%

Feb

2,618

91.1%

642

96.4%

Mar

2,657

90.7%

761

95.5%

Apr

1,979

96.6%

996

98.6%

May

1,480

98.7%

712

99.0%

Jun

1,313

97.1%

681

98.4%

Jul

1,435

92.8%

517

96.5%

Aug

1,498

92.7%

558

96.1%

Sep

1,326

96.5%

675

97.5%

Oct

1,112

94.8%

563

97.9%

Nov

1,419

97.5%

725

96.8%

Dec

1,143

95.5%

702

98.0%