Report a problem with the condition of a footway

If you think the issue is an emergency please call us on 0345 60 80 193.

If it is not an emergency you can report a problem easily online.

We will need a description and the location and size of the problem.

Report online

We prioritise repairs based on a number of factors including the depth, size and location of the problem on the footway.

Problems that are not considered to be causing a hazard are recorded and used to help decide which roads to prioritise for large scale repairs.

East Sussex Highways looks after 2,481 km of footways and cycleways across the county.

The primary walking routes inspected monthly, secondary routes quarterly, link footways every six months and local access footways annually.

Supporting an asset management approach

The Council is committed to having the best highway condition for the investment available, and supports an asset management based approach for the maintenance of the network. This means that East Sussex Highways follows the nationally adopted Highway Asset Management Policy, Strategy and Plans which looks at the overall condition of the network from further decline.

We also have to consider what is the best use of our resources, as it is more cost effective to invest some of our funding in preventative maintenance and larger scale road repairs that reduce the chance of problems occurring in the first place.

You can find out more about the council's asset management policies and strategies here.

The benefits of an East Sussex Highways account

With an East Sussex Highways account, you can complete forms quicker and follow the status of your reports.

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