Report a drainage problem

If you think the issue is an emergency please call us on 0345 60 80 193.

If it is not an emergency you can report a drainage problem online via the options below.

Please note some drainage systems and covers are the responsibility of Southern Water and South East Water.

Report online

Intervention levels

We use intervention levels to prioritise issues based on their risk to safety. You can find a table of all our intervention levels here.

Our intervention levels